Mandarin Oriental has been recognised with three top prizes at the World Sustainable Travel & Hospitality Awards. The luxury hotelier won titles for:
• World’s Leading Sustainable Energy Efficiency Initiative 2025
• World’s Leading Sustainable Cultural Heritage Project 2025
• World’s Leading Sustainable Policy Initiative 2025
Mandarin Oriental is setting a global benchmark in sustainable luxury through its transparent, accountable, and action-driven sustainability strategy. With clearly defined 2030 environmental targets, the group drives property-led optimisation in energy efficiency, renewable sourcing, water conservation, and waste minimisation. Since 2012, the group has tracked Scope 1 and 2 emissions, and is now measuring Scope 3 to enable deeper decarbonisation.
The titles were revealed before an audience of hundreds of global leaders in sustainable tourism at the World Sustainable Travel & Hospitality Awards Gala Ceremony 2025. The VIP ceremony was held at Terra, Expo City Dubai, and recognised the individuals and organisations accelerating change in net positive tourism.
Kandé Camara, Chief of Staff and Group Director of Sustainability, Mandarin Oriental, said: “These awards reflect the dedication of our colleagues across the globe who continue to embed sustainability into every aspect of our operations. By protecting natural ecosystems and preserving cultural heritage, we aim to generate lasting, positive impact for the communities who are at the heart of our destinations.”
Mandarin Oriental’s sustainability initiatives include the elimination of 99% of single-use plastics, preventing more than 930 metric tons of plastic waste each year. Procurement practices are rigorously verified by third-party auditor LRQA, maintaining 100% responsible sourcing for core commodities and 93% cage-free egg sourcing.
Through its Responsible Hotel Development Guidelines, the group ensures sustainability is embedded from the ground up. In 2023, over 78,000 colleague volunteer hours supported 500+ local community initiatives. Mandarin Oriental’s fusion of innovation, measurable results, and community engagement reaffirms its place as a global leader in responsible, high-impact hospitality.
The Awards is run in partnership with the World Sustainable Hospitality Alliance, whose partners and members represent over 66,000 hotels, eight million rooms globally, 300 brands, and over 100 supply chain and strategic partners.
Glenn Mandziuk, President & Chief Executive Officer, World Sustainable Hospitality Alliance, said: “We extend our congratulations to Mandarin Oriental on being honoured. This achievement reflects an outstanding commitment to innovation, collaboration, and leadership in sustainable hospitality. At the World Sustainable Hospitality Alliance, we are proud to recognise organisations that are not only redefining excellence in guest experience but also demonstrating that responsible business practices and sustainability are essential to the future of our industry – a net positive hospitality future.”
Justin Cooke, Executive Vice-President of the World Sustainable Travel & Hospitality Awards, said: “Our organisation is dedicated to celebrating the individuals and companies setting new standards in protecting our planet for future generations – and Mandarin Oriental is a truly deserving winner. It’s a privilege to recognise the organisation’s achievements at our second annual Gala Ceremony, and I wish the team continued success in the years ahead.”
